How to Spot Your Best Buyers by Looking at Purchase Patterns
Learn how to clean, filter, and organize your buyer list so you know exactly who’s worth your time, and who isn’t.
If you’ve been in real estate for any length of time, you’ve likely built a buyer list.
But here’s the thing: A big buyer list is not the same as a useful one.
Just because someone asked to be added or clicked on one of your deals once doesn’t mean they’re a real buyer. Worse, sending every deal to every contact creates noise, not results. It hurts your open rates, weakens urgency, and wastes time following up with people who were never going to close.
The solution?
Segment your buyer list based on behavior, not just promises.
In this guide, we’ll show you how to clean, filter, and organize your buyer list so you know exactly who’s worth your time, and who isn’t.
Why Filtering Matters: The Real Cost of an Unfiltered Buyer List
Before we dive into the how, let’s cover the why:
An unfiltered buyer list leads to:
Ghosting: You send a deal and get no response, again.
Delays: You wait days for someone to “run numbers” only to hear crickets.
Confusion: You don’t know who to call when you actually need to sell fast.
Lost deals: While you’re chasing tire kickers, the real buyers buy elsewhere.
Smart segmentation, on the other hand, leads to:
Faster closes
Better relationships
Cleaner CRM data
More trust and exclusivity
Less wasted time
Step 1: Define What “Purchase Behavior” Means to You
Not all behaviors are created equal. To filter your list, you need to know what counts as “high-value activity.”
Here are common behaviors to track and score:
Behavior | Score |
Opened your email | 1 |
Clicked a deal link | 2 |
Asked for more info | 3 |
Walked a property | 4 |
Made an offer (even if low) | 5 |
Signed a contract | 10 |
Closed a deal | 20 |
Referred another buyer | 10 |
Ghosted or canceled last-minute | -5 |
Asked to assign your deal without closing | -10 |
You can tweak these numbers based on your own criteria, but the principle is simple:
👉 Reward action. Penalize inaction. Track engagement over time.
Step 2: Set Up Buyer Segments Inside Your CRM
Now that you’ve defined your behaviors, it’s time to create buckets. These segments will help you route deals and prioritize communication.
Here’s a sample segmentation model:
Tier 1: Active Closers
Closed 1+ deals with you in the last 6 months
Respond quickly and offer feedback
Have cash or consistent funding
Ideal for off-market exclusives
Tier 2: Engaged Buyers
Walked properties, made offers, or showed strong intent
Haven’t closed yet, but close to doing so
Worth building rapport and sending early access deals
Tier 3: Infrequent or Inactive Buyers
Open emails and click, but rarely reply
May have closed long ago, but have gone quiet
Worth keeping on a drip sequence (not priority)
Tier 4: Ghosts, Time Wasters, or Assignors
Always ask to JV, but never deliver
Ask for info and disappear
Rarely respond or follow through
Keep in a “cold” list or remove entirely
You can label these segments directly in a tool like Goliath, or use tags like:
closer
warm buyer
ghosted
JV only
not serious
Step 3: Add a Buyer Score to Every Contact
If you want to get more precise, use a buyer score system to rank your list numerically.
Create a column in your CRM:
Add or subtract points based on each tracked behavior.
Update the score automatically or weekly based on interactions.
Example:
Buyer Name | Last Deal Closed | Last Clicked | Buyer Score | Segment |
Jane Investor | 60 days ago | Yesterday | 38 | Active Closer |
John Flipper | N/A | 6 months ago | 8 | Cold Buyer |
Sarah BRRRR | Never | This week | 17 | Engaged Buyer |
Rule of thumb:
30+ = High-priority
15–29 = Nurture
Under 10 = Cold list
Step 4: Use Deal-Type Matching Based on Buyer Behavior
Once you know who's who, you can tailor deals to their real behavior, not just their claimed criteria.
Example Matching:
Buyer Segment | Send These Deals |
Active Closers | Off-market exclusives, urgent price drops |
Engaged Buyers | Fully packaged deals, clear ROI, scheduled walkthroughs |
Infrequent Buyers | Email newsletters, older inventory, soft follow-ups |
Ghosts / JV Only | Nothing, or use a JV opt-in form to requalify |
You’ll get better response rates, more trust, and faster closes by giving the right deal to the right buyer.
Step 5: Requalify Buyers with a Fast Quiz or Survey
Sometimes your list is old or bloated. The fastest way to clean it?
Ask.
Use a 3–5 question Typeform or Google Form. Example:
What types of properties are you currently buying?
◻ Fix-and-flip
◻ BRRRR
◻ Buy-and-hold
◻ Mobile homes
◻ Creative finance
How soon are you looking to buy?
◻ Within 30 days
◻ In 1–3 months
◻ Just browsing
What’s your typical funding source?
◻ All cash
◻ Hard money
◻ Private lenders
◻ Still working on it
Are you actively closing deals now?
◻ Yes
◻ No
If someone doesn’t complete it? That’s a signal in itself.
Bonus: When they fill it out, update their tags and buyer score accordingly.
Step 6: Automate Follow-Up Based on Behavior
Filtering means nothing if you’re still sending the same message to everyone.
Use automation like:
Daily deal texts for Tier 1 buyers
Weekly emails for Tier 2/3 buyers
Monthly check-ins for cold buyers
“Still Buying?” sequences for unresponsive leads
With Goliath or any decent CRM, you can build workflows that:
Trigger when a deal is clicked
Delay if no reply is received
Bump a buyer up/down based on activity
This keeps your hottest buyers engaged, without you manually doing it every time.
Step 7: Pay Attention to the “Silent” Signals
Behavior isn’t always about what they do. Sometimes, what they don’t do tells you even more.
Signal | What It Means |
Opens every email but never clicks | They’re nosy or curious, not ready to buy |
Always asks for more info | Paralysis or not serious |
Says “I’m ready” but doesn’t act | Flake or bluffing |
Suddenly stops replying | Lost interest or got distracted |
Buys from others but not you | Doesn’t trust your deals, or found better terms |
Track these patterns and adjust your segmentation accordingly.
Common Pitfalls to Avoid
Even with a great filtering system, mistakes happen. Avoid these:
Mistake #1: Over-relying on what buyers say
Everyone says, “I’m a cash buyer.” Few prove it. Trust behavior, not words.
Mistake #2: Sending too many emails to low-value buyers
It hurts your deliverability, dilutes urgency, and trains them to ignore you.
Mistake #3: Ignoring old buyers who’ve gone cold
Some buyers disappear for months, then suddenly resurface. Keep soft drips running in the background.
Mistake #4: Not updating your CRM
A stale database is a dead database. Build a weekly or monthly review habit to clean and tag your list.
Closing Framework: The “ACT” Method for Buyer Filtering
To wrap it up, here’s a simple mental model for filtering your buyer list:
A = Action
Track who’s engaging, who’s clicking, who’s showing up.
C = Commitment
Who’s signing, funding, and closing deals?
T = Trust
Who has earned your confidence through performance?
If a buyer isn’t showing at least two out of the three, they’re probably not worth your next exclusive deal.
Your Time Is Your Inventory
It’s not just your deals that are valuable. It’s your time.
Filtering your buyer list isn’t just about making more sales. It’s about removing friction, focusing your energy, and creating a smoother system that lets you scale.
Remember: The goal isn’t to talk to everyone. It’s to talk to the right ones, at the right time, with the right offer.
Now go clean that list.
Written By:

Austin Beveridge
Chief Operating Officer
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