Most investors think they need more leads. But in reality, they just need to work their existing leads better.

The solution? A clear, stage-driven CRM pipeline.

One that helps you and your team move sellers from first contact to signed offer without confusion, drop-off, or chaos.

In this post, you’ll learn:

• The 5 CRM stages every acquisition team should use

• What to do at each step

• How Goliath structures your pipeline out of the box

• What data to track

• Common mistakes to avoid at each stage

• How to tag and follow up smarter (not just harder)

Why Pipeline Stages Matter

Your CRM isn’t just a database. It’s your conversion engine.

Every seller starts as a cold name on a list. Your job is to:

1. Sort them by interest and motivation

2. Qualify them

3. Make an offer at the right time

4. Follow up on the ones that aren’t ready

5. Close deals and move on fast

If your pipeline is messy or if your team is guessing where sellers stand, you’ll waste time and lose deals.

When used right, your CRM should:

• Keep you focused on sellers who are progressing

• Surface leads that need follow-up

• Trigger next steps automatically

• Give team-wide visibility into who owns what

• Make it clear when to move on or go all in

That’s what this 5-step pipeline is designed to do.

The 5 CRM Pipeline Stages (From Cold to Close)

Let’s break them down:

Stage 1: New Lead

Definition: A seller just entered your CRM. They’ve never been contacted or qualified.

Typical sources:

• Goliath leads lists

• Website form fills

• Driving for dollars uploads

• Manual imports from courthouse or skip tracing

Primary action: Make first contact. This can be a call, text, voicemail drop, or email (ideally all three).

What to look for: Did they respond? Are they the actual owner? Is the number valid?

Common mistake: Letting “new” leads pile up without rapid outreach.

Pro tip: Use an auto-triggered Day 1 sequence (text + VM + email) as soon as a new lead enters.

Stage 2: Contacted

Definition: You’ve reached the seller (or they’ve responded). Now it’s time to qualify.

Primary goal: Figure out if they’re motivated, and what their timeline is.

What to track:

• Property details

• Why they’re selling

• Price expectations

• Occupancy status

• Urgency level

Tags to apply:

• “Warm”

• “Cold”

• “Probate”

• “Tired landlord”

• “Out-of-state owner” (anything that helps segment for future outreach)

Common mistake:

Jumping into the offer too fast, without uncovering motivation.

Pro tip: Use your 7-question script and motivation tier framework to score each lead while tagging on the fly.

Stage 3: Qualified

Definition: Seller is verified, has reason to sell, and you’ve gathered the key details. Now it’s time to prepare your offer.

Tasks to complete:

• Run comps

• Estimate repairs

• Use Goliath’s MAO calculator

• Decide strategy: cash, subto, novation, listing?

What to track:

• Estimated ARV

• Repair budget

• Seller’s price vs. yours

• Any red flags (title issues, multiple heirs, etc.)

CRM notes

Keep these crisp. Record “wants $230k, tenant moves out in 30 days, open to cash.”

Common mistake:

Letting qualified leads sit for days without action.

Pro tip: Auto-assign a “prepare offer” task to yourself or a team member when you move a lead into this stage.

Stage 4: Offer Sent

Definition: You’ve made a verbal or written offer and are waiting on a response.

What to track:

• Offer amount

• Delivery method (text, call, in person, email)

• Seller’s immediate reaction

• Deadline or follow-up window

Next steps:

• Set a task to follow up within 24–48 hours

• If they ghost, move to a soft pass sequence

• If they hesitate, offer the 3-option deal: cash, terms, referral

Common mistake:

Not following up after the first offer, or offering just one option.

Pro tip: Use your “soft pass” script if the offer gets no reply, and move into automated nurture while watching for seller activity.

Stage 5: Offer Signed

Definition: Seller accepts the offer (verbally or in writing). You’re moving into contract, title, and close.

What to do now:

• Send the contract

• Tag your TC (transaction coordinator)

• Begin title/escrow

• Assign to dispo team if wholesaling

• Notify buyers list if applicable

Data to capture:

• Signed date

• EMD status

• Projected close date

• Any delays or risks (e.g., probate still open)

Common mistake:

Celebrating too early, deals still fall apart here if not managed closely.

Pro tip: Use “signed” tags and trigger auto-notifications to your TC and dispo reps instantly when this stage is reached.

How Goliath Visualizes Your Pipeline (With Tags and Smart Filters)

Inside Goliath, your CRM pipeline isn’t just a static list.

You can:

• View sellers by stage (board or table view)

• Filter by tag (e.g., “hot + qualified” only)

• Sort by urgency, date added, or activity

• Trigger automations based on stage changes

• Assign reps or VAs to specific stages only

Here’s an example of how it looks:

This gives your entire team one source of truth, with nothing slipping through the cracks.

What About “Dead” Leads?

Not everyone will move forward.

But don’t delete those leads. Instead, tag them with reason codes:

• Wants retail

• Not ready yet

• Already listed

• Ghosted after offer

• Invalid contact info

Then move them to a separate status like:

• On hold

• Cold nurture

• Re-engage in 90 days

This gives you a pool of potential deals for slow months and lets you build segmented remarketing campaigns down the road.

Pro tip: Set quarterly follow-up automations for these categories. Many “dead” leads wake up after a life event or time delay.

When to Move a Lead Between Stages

Some teams get stuck constantly flipping sellers back and forth. Others leave leads in “qualified” for weeks with no movement.

Use these rules:

Keep it simple. The goal is momentum and clarity.

Why 5 Stages Work (Not 10)

You might be wondering:

“Shouldn’t I have more granular stages? Like ‘Follow-up 1’, ‘Offer Countered’, ‘Underwriting Review’, etc.?”

Here’s the thing:

Too many pipeline stages confuse your team and slow decisions.

Use 5 stages, then use:

• Tags for detail

• Tasks for reminders

• Filters for focus

• Automations for sequences

It keeps your system lean and flexible, and your sellers moving forward.

Your Pipeline Is Your Process

If your deals feel inconsistent…
If your team is always chasing, not closing…
If you’re overwhelmed by “too many leads”…

…it’s not a list problem. It’s a pipeline problem.

This 5-stage system is how top acquisition teams scale:

• New → Contacted → Qualified → Offer Sent → Offer Signed

Every rep knows what to do.
Every seller moves forward.
Every deal gets handled with consistency.

And with Goliath, this workflow is built in, ready to go from day one.

If you haven’t set up your stages or tags yet, now’s the time.

Because the faster your pipeline flows, the faster your revenue grows.