How to Stop Buyers From Ghosting by Setting Expectations Upfront

Wasting time on ghost buyers drags down your follow-up game, clogs your CRM, and kills your momentum. But there’s good news: Most ghosting is preventable if you get clarity early.

Blogs

Jul 11, 2025

You send the deal. They open it. Maybe they even reply, ask for a few details, or express interest.

Then… nothing. No reply. No feedback. No clear “yes” or “no.” Just crickets.

This isn’t just annoying, it’s a real pipeline killer.

Wasting time on ghost buyers drags down your follow-up game, clogs your CRM, and kills your momentum.

But there’s good news: Most ghosting is preventable if you get clarity early.

In this guide, we’ll break down:

  • Why buyers ghost in the first place

  • How to recognize the red flags early

  • How to clarify intent without sounding desperate

  • And how to reduce ghosting with smarter questions and deal positioning

Let’s dive in.

5 Common Reasons Why Buyers Ghost

Buyer silence isn’t always a sign of disinterest. It’s often a symptom of unclear expectations, shifting priorities, or internal misalignment.

Let’s unpack the most common causes:

1. They were never serious to begin with

Some buyers jump into conversations out of curiosity, FOMO, or habit.
They like seeing deals, but have no immediate intent to act.
They’re in “shopping mode,” not “offer mode.”

These are the buyers who:

  • Ask vague questions like “What else do you have coming soon?”

  • Constantly want comps, rent estimates, or rehab opinions, but give no timeline

  • Say things like “I’m always looking,” but rarely close

They ghost because they were never grounded in the process.

2. They’re unsure of their own criteria

Not every buyer knows what they want.
Especially newer ones.
If you’re asking, “Do you like this deal?” and they haven’t even clarified:

  • What their exit strategy is

  • What return they need

  • How much cash they actually have

…then your deal might simply overwhelm them. And instead of replying? They vanish.

3. They’re waiting on something else

Buyers often juggle multiple deals at once.

If your property isn’t the front-runner, they may:

  • Wait on funding to free up

  • See if a preferred deal comes through

  • Try to use your deal as leverage elsewhere

And in the meantime? They disappear, until they’re ready again. (If ever.)

4. They’re wholesalers in disguise

Let’s be honest:
Some “buyers” are just daisy-chain wholesalers posing as principals.

They:

  • Ask for marketing rights or send “my partner wants to walk it” texts

  • Want pictures, comps, and ARVs immediately

  • Push you to send unbranded marketing packets

If they can’t reassign or sell the deal? They ghost. Because they were never the buyer.

5. You never clarified next steps

Sometimes ghosting happens because you left the door open too wide.

You sent the deal. They said “looks interesting.” You said “let me know.”

That’s it.

No call.
No soft deadline.
No calendar hold.
No ask for clarity.

In that vacuum, buyers drift, and you’re left wondering what happened.

Why Ghosting Hurts More Than You Think

Aside from being frustrating, ghosting kills momentum.
You:

  • Keep them in the CRM longer than you should

  • Re-follow-up, wasting time and emotional energy

  • Hesitate to send the deal to someone else “just in case they reply”

This clogs your pipeline and trains you to tolerate indecision.
Clarity kills confusion, and confusion leads to ghosting.

How to Reduce Ghosting by Clarifying Intent Early

Here’s where things shift. Ghosting isn’t random, it’s a byproduct of uncertain expectations.

So your job is to eliminate that uncertainty.

Below are specific ways to do that from the very first conversation.

1. Use this pre-qualifying question early

“What are you looking to buy this month if the right deal pops up?”

This question does a few things:

  • Focuses on now, not “in general”

  • Creates urgency

  • Exposes whether they’re shopping or serious

If they give a vague answer like:

“Oh, I’m open to anything, just looking around.”

…you know what you’re dealing with.

2. When you send the deal, set clear expectations

Never send a deal with:

“Let me know if interested.”

Instead, say something like:

“This might be a strong fit based on what you said. Let me know if I should pencil you in for a walkthrough Friday or if I should send it to someone else.”

Or:

“I’m only showing this to 3 people max. Can you let me know by noon tomorrow if you want it, or should I move it down the list?”

You’re being polite, but firm.
You’re driving the interaction.
Not waiting around for ghosts.

3. Give them a reason to respond

Buyers love urgency. Scarcity. Exclusivity.

So use that.

Examples:

  • “I’ve got one walkthrough slot left Friday, want it?”

  • “If this doesn’t work, I’ve got two others coming Monday I can prioritize you for.”

  • “A few others are already reviewing this, want the first shot before I widen it?”

This makes them either engage, or disqualify themselves.

And that’s a win either way.

4. Watch for ghosting red flags early

There are always signs.
Look for these behaviors:

Red Flag

What It Means

Vague or slow responses

They’re uncertain or unready

Refuses to talk numbers

No framework for evaluating a deal

Asks to “see more first”

Time-waster, not a decision-maker

Talks about “partner” with no detail

Likely stalling, shopping, or uncertain

Can’t define funding source

Probably not ready or not serious

When you see these?
Don’t chase. Clarify.

“Totally fair. Are you in buying mode now or still scouting options?”

5. Build commitment with micro-agreements

After you send a deal, don’t ask:

“Thoughts?”

Ask for a small step forward:

“Should I loop in title now?”
“Want me to send this to the contractor?”
“Want me to soft reserve it for 24 hours?”

Each of these builds momentum, or exposes a fake buyer.

Follow-Up Script Frameworks for Ghosters

If someone does ghost, don’t beg. But don’t stay silent either. Use short, direct, value-based follow-ups.

The “Just in Case” Message

“Hey, just wanted to follow up before I offer this elsewhere. Totally fine either way, but let me know if you’re still considering it.”

The Scarcity Reminder

“Got someone else asking for terms, if I don’t hear back today I’ll assume you’re passing on this one.”

The Offer to Reposition

“No pressure on that last one. Want me to keep you posted on X-type deals instead?”

This opens the door without being needy.

Automate Your Ghost Filters with Goliath

With Goliath, you can:

  • Tag buyers who ghost (so they get low priority in the future)

  • Score leads based on response behavior (so you know who’s serious)

  • Automate follow-ups with smart message sequences

Example:
If a buyer opens a deal and doesn’t respond in 48 hours, Goliath can send a follow-up like:

“Just checking in, still a fit or should I pass this to another buyer?”

You stay top of mind, without wasting time.

Bonus: The Intent-Check Call Script

Here’s a quick call script you can use before sending deals to new buyers:

You:

“Just so I can make sure I’m sending you the right stuff, what’s your current buy box and what’s your timeline to act if something fits?”

Buyer:

“Well, I’m always looking, but nothing urgent.”

You:

“Totally fair. Are you more in the ‘window shopping’ stage or would you jump on the right one if it checks the boxes?”

Buyer:

“If it checks out, I’d jump.”

You:

“Awesome. So if I send something today that looks like a win, would you want first crack or want me to check with others first?”

This kind of conversation:

  • Clarifies urgency

  • Creates soft commitments

  • Filters out casual observers

Ghosting Isn’t Random

It’s predictable. And more importantly, it’s preventable.

Most ghosting happens when:

  • You fail to clarify intent

  • You don’t control the next step

  • You send deals without frameworks

So don’t blame the buyer.

Take control of the flow.

Your best leads will love your clarity.
Your worst ones will quietly exit, just like they were going to anyway.

But this time? You’ll see it coming. And your pipeline will be stronger for it.

Want to build a no-ghosting CRM funnel with automated filters, buyer scores, and intent-tracking? Goliath can help.

Written By:

Austin Beveridge

Chief Operating Officer

Ready to connect with homeowners ready to list?

Define your target area, and we'll connect you with home sellers ready to list. No cold calls, no guesswork. Just show up to the appointment, and sign the listing agreement. Pay only when the deal closes.

*You will be subscribe to our newsletter

Discover

Join Thousands Of Satisfied Operators

Discover why top teams rely on Goliath to find motivated sellers. Get everything you need to prospect, nurture, and close more deals.

679

Live Users

$
23
M

Closed Deals

11
%

Satisfaction Rating

11
+

Markets Live

Discover

Join Thousands Of Satisfied Operators

Discover why top teams rely on Goliath to find motivated sellers. Get everything you need to prospect, nurture, and close more deals.

679

Live Users

$
23
M

Closed Deals

11
%

Satisfaction Rating

11
+

Markets Live

Discover

Join Thousands Of Satisfied Operators

Discover why top teams rely on Goliath to find motivated sellers. Get everything you need to prospect, nurture, and close more deals.

679

Live Users

$
23
M

Closed Deals

11
%

Satisfaction Rating

11
+

Markets Live